Who We Serve
Our focus is the client’s best interest and goals while striving to increase the safety of our nation’s communities. We are dedicated to cultivating modern and superior training; therefore, we continue to research and strategically plan to meet the needs of our diverse clientele. Our staff of professionals have many areas of expertise and decades of experience in developing the best training available to the customer. Whether it is first responders, emergency services personnel or critical parts of our communities, we serve those who serve our communities.
Other than veterans from law enforcement, corrections or military service, many of our community leaders are not usually well versed in managing contingency or emergency operations. This is important to us, not only because of their critical role as leaders, but because of their support for the public sector support functions who respond to those emergencies. We strive to provide crucial education to community leaders, while also assisting in the progressive development of their public support functions. This is critical in closing the gap between the leadership echelons understanding of the operations that our “boots on the ground” first responder perform.
Our focus on the response continuum for the use of force and the applicability of all forms of law, both ensure that we train officers to the highest standard. Law enforcement officers (LEOs) are servants to their communities and are charged with protecting the peace. In order to approach situations appropriately, our training stresses professional proactivity versus intimidation. Furthermore, we train these officers to gain compliance, seek cooperation, and, finally, attain collaboration in every situation, which strengthens the reactive concepts of encounters with the public. Compliance, cooperation, and collaboration are the ultimate goals for all encounters.
Corrections facilities are some of the most dangerous environments in our nation. This requires corrections officers to remain mentally and physically competent to control situations. Corrections officers are often at a disadvantage because the ratio of inmates to officers is rarely equal. As such, crisis intervention training, communications skills and de-escalation techniques remain a focal point in our training methods. Also, we continue to train officers in survivability for those situations that may endanger them or other inmates. Lastly, our response continuum provides a focus on corrections and ensures that all legal standards are enforced.
Although the military has their own training systems, we strive to supplement this with advanced tactics, techniques and procedures. Our efforts for the modernization of military law enforcement and security operations remains critical in the response continuum. We offer training to almost every position from the battlefield to the office in order to equip these brave men and women to manage, control and de-escalate critical situations. Lastly, we work directly with command authorities to ensure all training complies with DOD and service branch standards, while also meeting the intent of the commander and his/her unit’s mission.
The primary role of security is to provide monitoring and protection of an organization or business. Security officers provide a very crucial and initial visual assessment of potentially dangerous situations. Because of this importance, we focus on the environments and personnel being safeguarded, while ensuring compliance of local rules, laws and policies. We offer security consulting services, threat assessments, and situational awareness training to security professionals and other staff. We strive to ensure the development of well-rounded/proactive professionals to both deter criminal activity and respond to potentially dangerous situations.
First responders and emergency services personnel are built differently than the average citizen. Experienced personnel in these fields have witnessed many traumatic events, while newly assigned personnel are trained to expect these occurrences. Despite this experience and training, these professionals are still human beings and are vulnerable to mental health issues. We understand that training resilience and personal coping mechanisms are effective preventative measures, but we also understand that mental health professionals need to be further educated in order to better understand, recognize and treat those personnel who may need help, advice or guidance.
It is understood that not every patient or visitor is calm or compliant, and some may pose actual threats to doctors, nurses, staff, security, and patients. We work to provide training for hospital professionals to recognize and mitigate such threats. Our disaster management professionals fully analyze the facility and surrounding area, and, working with management, develop specific emergency action plans and contingency operations. We train staff members to respond to and, or, manage emergency situations and provide strategies for efficiently handing off responsibilities to responding police agencies.
Near and dear to our hearts are the nation’s first responders. Law enforcement, medical responders, the Department of Homeland Security and Fire Departments are all considered first responders, and we can tailor our training to fit each of their contributions to emergency operations. Whether it is planning, preparation or execution, we develop training to ensure the maximum effectiveness of their response. Again, our staff has a tremendous breadth of knowledge and can synchronize first responder operations to the desired outcomes of the incident commander and community leadership.
There have been 293 school shootings since the beginning of the 21st century. These horrific events have resulted in numerous deaths and injuries. We understand that schools are vital to the development of the next generation, and the safety of our children is crucial. Therefore, we design training to increase situational awareness of school staff and students, identify potential violent actors, and recommend strategies to deny them access. Additionally, we provide active shooter awareness training to School Resource Officers (SROs), security, students, and faculty, while also training first responders to operate in these volatile and chaotic environments. We strategically develop drills and response plans, and design contingency plans for emergency management situations, all based on the specific layout and budget of the educational facility.